Microsoft 365 Multi-Factor Authentication

This Article goes through the steps of setting up Multi-factor Authentication (MFA) for Microsoft 365.

Multi-factor Authentication adds additional authentication methods when logging into Microsoft 365. Having additional authentication methods adds extra security by preventing would-be attackers accessing your account, even if they have gained your login credentials.

The below guide will show you how to add "SMS authentication" to your account

Step-by-step guide

1. MFA needs to be enabled by IT: If you wish to use MFA you will need to contact IT to request MFA is enabled for your account.
2. Open and ‘incognito’ browser window and navigate to https://login.microsoftonline.com/
3. Enter your AIE email address and password
4. Upon successful login you will be presented with the following window:
   
5. Click "Next" to proceed"
6. You will be prompted to provide additional security verification, select the following:
   
   

   
   

7. Ensure the following fields are filled out:

   1. Authentication Phone

   2. Australia (+61)

   3. Your mobile number*
      *make sure you drop the first 0 (eg if your mobile is 0410 100 100, you would enter 410 100 100)

   4. Method: "Send me a code by text message"
8. Click "Next"
9. If you have entered your number correctly, you will receive a SMS from Microsoft with your Verification code. Enter the code into the field and click Verify.
10. IF all is successfull, you will recieve the following:
    

Now that MFA is enabled, you will be prompted to enter a SMS code every time you access Microsoft 365 from a new device, or periodically with a trusted device.

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  Microsoft 365 Multi-Factor Authentication