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The Microsoft Multi-Factor Authentication (MFA) app is downloadable on both Android and iPhone devices from their respective app stores.

It is essential for securing your sign-ins to Office/Microsoft applications, websites, and aXcelerate.

Once this has been setup it will not need to be setup again unless you change your device.

How To Setup Microsoft MFA:

You may be prompted to input your email and password when you try to access Microsoft products/websites or aXcelerate.

Following that, a message may appear, instructing you to download the app onto your mobile device.


  1. Visit your device's app store (Google Play for Android or the App Store for iPhone).
  2. Search for "Microsoft Authenticator" and download the app.
  3. Install the app on your device.


  4. Once you've downloaded and installed the app on your device, proceed to add your work account to the application.
  5. Tap the "+" or "Add Account" button within the app.
  6. Select the type of account you want to add (e.g., Work or School Account).
  7. You'll have the option to add the account either through a QR code or by signing in.
    • We recommend using the QR code method, as you can scan the on-screen QR code with the Authenticator.

aXcelerate:

Upon logging into aXcelerate, you will encounter a prompt on the screen requesting an MFA code.


  1. Open your Authenticator app.
  2. Select your aXcelerate account section.
  3. You will find a 6-digit one-time password code generated by the app.
  4. To Access the 6-digit code open the app press on the aXcelerate account linked to the app
  5. Enter this code to complete the multi-factor authentication process.

Microsoft Office:

When accessing a Microsoft website, or application, you may be prmompted to use your Authenticatior.


  1. Your Authenticatior Device will recieve a notification,
    1. If it doesn't open the Authenticator App.

  2. Select the Notification or open the Authenticatior App and Input the number that it shows.