Problem
A PC or laptop in ScreenConnect Access that appears offline and you can't connect to it.
Solution
Check the PC or laptop:
- Is connected to the Internet
- If connected to another companies WiFi network, they may be blocking ScreenConnect and other remote access tools
Educational & Corporate Networks Blocking ScreenConnect
It is very common for other Educational Institutions, businesses and other corporations to block ScreenConnect and other remote access tools.
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