IT Service Portfolio
Page tree

Versions Compared

Old Version 7

changes.mady.by.user Michael Pasqualone

Saved on

compared with

New Version Current

changes.mady.by.user Corey Bennett

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

HideElements
helptrue
searchtrue
sidebartrue
spacestrue
peopletrue

Warning
title2024 SOE Rollout

The 2024 Student Operating Environment (SOE) roll-out, upgrades and movement of PCs will be completed between:

  • Start: 18th December 2023
  • End: 14th January 2024

Classroom Student PCs, Classroom Teacher PCs and services including the Renderfarm may not be available during this outage window.


Info
titleUnity Hub - Account requirement

Unity Hub 3.4.2 requires the user to have their own Unity Hub ID. When prompted please skip the licensing process using the skip button as Unity will use AIE's Educational license as normal.


Warning
titleOneDrive service changes

Microsoft have limited the storage available for student license accounts to 100gb - this will cause existing students with over 100gb of Onedrive usage to stop syncing and become read only. Please backup your data to an external USB drive to ensure your data is safe.
If you require help with this, or have any further questions, please contact the IT Service Desk.

A resolution is being investigated.

Info
titleOculus Software Self-Install

Students and Staff can now self-install via Software Center the Oculus software for Quest 2 Link Cable Usage by following these instructions.

Recent Changes


Warning
titleAndroid Build Tools for Unreal Engine

Android SDK/NDK/JDK for Unreal engine 5 has been deployed to All Australian Classroom PCs. This will allow students to build to Android using Unreal Engine. 


Warning
titleAndroid Build Tools for Unity

Android SDK/NDK/JDK for Unity has been deployed to All Australian Classroom PCs. This will allow students to build to Android using Unity. 


Recent Changes

  • 27/09/2024
    • Houdini Home-Use Licenses are now managed by I.T
  •  06/09/2024
    • Nvidia Texture Tools - Photoshop plugin
  • 29/08/2024 
    • GoZ Plugin has been deployed to all AUS Classroom PCs and USA Classroom PCs 
  •  30/07/2024
    • Unreal Engine has been updated to 5.4.3 (5.3.2 was removed)
    • Houdini now only supports 600 simultaneous render nodes.
  •  19/07/2024
    • Houdini now includes SideFX Labs plugin
    • Removed Wwise
    • Unity version updated to 2022.3.36f1 LTS (For U.S ONLY)
    • Port 15000 is now available on campus for Multiplayer Games (Addition to the existing port 7777 which was already available)
  •  12/07/2024
    • Removed 3D Coat (from list only as it wasn't actually included)
  • 03/07/2024
    • FiberShop updated to 3.1.0
  •  28/06/2024
    • Pureref Updated to 2.0.0
  •  21/06/24:
  •  07/6/2024:
    • Firefox (Enterprise) updated to 115.11.0
    • Google Chrome (Enterprise) updated to 125.0.6422.142
  • 24/5/2024:
    • Meta Quest Developer Hub updated to 4.6.0
  • 30/4/2024:
    • Blender 4.0.1 Desktop/Start Menu shortcuts being missing on some PCs has been fixed
  • 23/2/2024:
    • Zbrush updated from 2022.0.6FL to 2022.0.8FL
    • Continuing support Git for Windows & Git Services
  •  24/01/2024:
    • HacknPlan Service supported Design faculty and Diploma, Advanced Diploma and AIE Institute Design Students
    • Deadline repositories updated for all Australian campuses
    • Renderman plugins for Mari, Katana, Houdini updated to 25.2
  • Added/updated 19/12/2023:
    • Meta Quest Developer Hub 4.2.1.0

  • Added/updated 14/12/2023:

    • Twine 2.8.0
    • Adobe Reader DC 23.008.20421
    • Adobe Illustrator 28.1
    • Adobe InDesign 19.0.1
    • Quicktime 7.7.9
    • Adobe Media Encoder 24.1
  • Added 09/04/2024 
    • Unreal Engine - Android SDK 30.0.2/33.0.2/34.0.0
    • Unreal Engine - Android NDK 25.1.8937393
    • Unreal Engine - Android JDK 17.0.2
  • Added 22/04/2024
    • Unity - Android SDK: 30.0.2
    • Unity - Android NDK: 21.3.6528147
    • Unity - Android JDK: 8u302.b08
  • Added 24/04/2024 
    • Oracle Virtualbox 7.0.14

2024 Changelog

  • Added "Supported Services", detailing what web-services are supported.
  • Most software versions have changed, view the "Version" columns below for details.
  • New software supported:
    • Adobe Illustrator
    • Adobe Lightroom
    • Adobe InDesign
    • Figma
    • FMOD Studio
    • Blender
    • WinSCP
    • Advanced Skeleton
    • Arnold Render (for local rendering only)
    • Quicktime
    • SideFX Labs (included with Houdini)
  • Continued full support for Perforce, the fully supported version control.
  • Minimum 1TB NVMe PCI-e SSDs in all Classroom PCs
  • Specific classroom support for Unreal Engine 5
  • Support for PS5 Dev Kits
  • Software & services no longer supported:
    • 3DF Zephyr
    • JetBrains Rider
    • SourceTree
    • Visual Studio Code
    • TortoiseGitGit for Windows & Git Services
    • PS4 Dev Kits

Providing Feedback

  • For all concerns regarding available software, services or versions please contact hof@aie.edu.au
  • For technical problems please submit feedback to it@aie.edu.au

Testing Responsibilities

HoF, or their delegates are responsible for testing/validating:

  1. Ensuring that available software, plugins/add-ons and integrations meet faculty and student needs.
  2. Ensuring that available plugins and software integrations are functional.
  3. Ensuring that services, including web-services required by the faculty and students are documented as a Supported Service.



Software Versions &

Testing

Statuses of Known Issues

Below is exclusive list of all software and peripherals supported on AIE classroom PCs, anything not listed is not supported.


UI Tabs


OK
UI Tab
titleSoftware Overview

Base Operating System: Microsoft Windows 10, Build 22H2 (R1)

Major Software:

Name

Version

Status (Known Issues)

Notes

Online Students

3DCoat4.9.72

Yes, via limited learning mode
3DEqualizer4R7.1OK
-ish

Includes Lens Distortion Plugin Kit (LDPK)

Missing

2.9.4

May be missing from Start Menu,

available on Desktop only. Will be fixed in the next build

launch from Desktop shortcut.

No
.Net SDK & Runtime
OKIncluded within Visual StudioYes
Adobe XD56.1.12OK
Yes,  via Adobe Creative Cloud.
Android SDK/NDK/Open JDK/Gradle
2021
2023.
3
1.1
.17
OK
Now deployed, Available as of 16/12/2022

Yes
Audacity3.0.2OK
Yes, Download Audacity here
Animate24.0OK

(Available for Melbourne VETiS Classroom Only).

Installed within:

  • Melbourne Atrium Classroom
  • Melbourne L3.02 Classroom

Blender4.0.1OK
Yes, Download Blender here
Cryptomatte
OKIncluded within NukeYes
DaVinci Resolve18.6.4OK
Yes, Download Davinci Resolve 18.6.4 Here
Deadline
24.4Scheduled to be Upgraded
10.3.1.3OK
No
DoomBuilder 22.1.2.1553OK
Yes
Draw.IO20.3.0OK
Now working, issue resolved as of 9/12/2022

Yes
FiberShop
Dreamweaver
2
23.
5
1OK
Use key to activate: L3-PERM-SCHO-5SNS-AUHN

(Available for Melbourne VETiS Classroom Only)

Installed within:

  • Melbourne Atrium Classroom

FiberShop3.1.0Available via Software Centre
No
Firefox (Enterprise)115.
4
11.0OK
Yes
FMOD Studio2.02.
19
20
Not Packaged Yet
OK
Yes (Free home use)
Figma
116.15.4
Google Chrome (Enterprise)
118
125.0.
5993
6422.
118
142OK
Yes
GoZ Plugin
OKIncluded within ZBrushNo
GIT for Windows2.43.0OK
Yes, from Git for Windows
Github Desktop3.3.6OK
Yes, from GitHub Desktop
Houdini20.0.506OK

Includes SideFX Labs plugin

Maximum of 600 renderfarm endpoints.

Yes,
 license key requestable via it@aie.edu.au
Contact I.T. An 8 month Educational License + Alumni License once graduated are available
Illustrator
27
28.
0
1OK
New software

Yes,  via Adobe Creative Cloud.
InDesign19.0.1OK

Katana7.0v1OK
Yes,
license key requestable via it@aie.edu.au
by following the instructions at Student Home Use Nuke & Foundry License
Krita5.2.1OK
Yes, Download Krita here
Mari7.0v1OK
Yes,
license key requestable via it@aie.edu.au
by following the instructions at Student Home Use Nuke & Foundry License
Mari Extension Pack6R1OK
No
Marmoset Toolbag4.064OK
No

Yes - By Request.
Access to a Home-Use license of Marmoset Toolbag
Marmoset Viewer1.0.0OK
Yes, Download Marmoset Viewer 1.0.0 here
Marvelous Designer12 (7.3.83)OK
No
Maya2023.3OK (with Hot Fix Applied)

Includes BitFrost, Arnold, Maya Bonus Tools and GoZ MEL Scripts

Note: Arnold is for local rendering only, not supported for Renderfarm.

If you experience any licensing issues, please contact the IT Service Desk to apply a hotfix.

Yes, via  Autodesk Educational Access.
Media Encoder24.1OK
Yes,  via Adobe Creative Cloud.
Meta Quest Developer Hub4.6.0OK
Yes, Download Meta Quest Developer Hub here
Nuke15.0v2OK
Yes, license key requestable via it@aie.edu.au
Includes Cryptomatte as 1st party plugin.Yes, by following the instructions at Student Home Use Nuke & Foundry License
Huion15.7.6.485Available via Software Centre
Yes
Oculus & Unity VR via Link Cable
Available from Software CentreManually installed on demand via software centre.No
Perforce Helix Visual Client
2021
2023.
212
3.
213
249.
8880Scheduled to be Upgraded in during Shutdown Period
5381OKIncludes CLI tools such as p4merge.Yes
Photoshop25.2OKNvidia Texture Tools - Photoshop plugin addedYes,
 
via Adobe Creative Cloud.
PureRef
1
2.
11
0.
1
0OK
Yes Download PureRef 2.0.0 here , You will need to select "Custom Amount" then change it to $0 to get the free download link
Quixel Bridge2023.1.0.0OK
No
Quixel Mixer2022.1.1

OK

Repository is available at R:\Reference\Megascans RepositoryNo
RealityCapture1.3.0.117278OK


No
RenderDoc1.17.0OK
Yes, Download RenderDoc 1.17 here
RenderMan25.2OKIncludes plugins for Maya, Mari, Katana, Houdini and Pro Server.Yes,
 PureRef1.11.1
via Non-Commercial RenderMan
RocketCake4.7
New for 2024
OK

R3D3 WrapTBCNot Packaged YetRussian Publisher, cant obtain licenses.
KIT Scenarist0.7.2rc15OK
No
Storyboarder3.0.0OK
Upgraded from 2.1.0 on 30/3/2023 to address export issues

No
Substance Designer13.0.2OKPlease note that this application is not backward compatible. Students will need the same campus version installed at home for seamless use between campus and home.Yes,  via Adobe Creative Cloud.
Substance Painter9.1.1OKPlease note that this application is not backward compatible. Students will need the same campus version installed at home for seamless use between campus and home.Yes,  via Adobe Creative Cloud.
Twine2.8.0
Not Packaged Yet
OK
Yes Download Twine 2.8.0 here
Unity 

2021.3.31f1 LTS (AUSTRALIA)

2022.3.36f1 LTS (U.S)

OK

Licensed packages; available at C:\Unity Packages for importing into projects.

  • Fungus 3.13.8
  • PlayMaker 1.9.5f3

Yes, Australian Students Download Unity 2021.3.31f1 LTS here

U.S Students Download Unity 2022.3.36f1 LTS here

Unreal Engine 5 & Epic Games Launcher5.4.3
.1
OK
Yes, Download Unreal Engine 5.4.3 here. Unzip the file, then run "Deploy-Application.exe" to install
Unreal Engine 44.27.2Available via Software Centre
Yes, Download the Epic Launcher here (if not already installed) then download UE 4.27.2 via the Unreal Engine > Library Tab
VirtualBox
6
7.
1
0.
30
14-
148432Installed
161095OK
Yes
Visual Studio2022 17.8.5 CommunityOK
Yes
VulkanSDK1.3.231.1
OK
Available via Software CentreWill be available at C:\VulkanSDKYes
Wacom Tablet Drivers6.4.3-1
OK
Available via Software Centre
Yes
WinSCP6.1.2
New for 2024
OK

Word, PowerPoint, Excel, TeamsOffice 365OK

Teams Note: Teams will be available from the 2nd time you login.

So please

Please logout/login if it's not installed.

Yes, via  https://www.microsoft365.com/
Wwise
2022
2023.1.0.8367
OK
Removed
No
XP-Pen Drivers
Available via Software Centre
Yes
ZBrush2022.0.8 FLOK

Updated from 2022.0.6 FL

OK

to 2022.0.8 FL in 23/02/2024

Please note that this application is not backward compatible. Students will need the same campus version installed at home for seamless use between campus and home.

Yes, via  Educational Licensing (maxon.net) Once installed, click the top-right menu icon from within the licensing window and Exit RLM Mode and Login to Maxon
Zotero6.0.30
New for 2024
Major Software:
OK

Quicktime7.7.9NOT SUPPORTED ON WINDOWS

Utility Supported Software:

NameVersionStatusNotes

Online Students

Screen to Gif2.40OK
Yes
7-zip23.01OK
Yes
Notepad++8.1.9.1OK
Yes
Zoom Client for Meetings5.16.10.26186OKWill auto updateYes
VLC Player3.0.19OK
Yes
Xvid Codec1.3.7OK
Yes
SpyderX Pro5.6OK
No
DJV2.0.8OK
Yes
WinDirStat1.1.12OK
Yes
OBS Studio27.1.3OK
Yes
Acrobat Reader23.008.2042xOK
Yes
Canon EOS Webcam Utility1.1.4OK
Yes
Ricoh Theta App
Not deployed yet



UI Tab
titleSupported Peripherals

Graphics Tablets

The following graphic tablets are supported either via loan from reception (select models only) or by bringing your own device.

NameModel(s)StatusNotes

Study From Home

XP-Pen(TO BE CONFIRMED)Supported

Wacom OneDTC133Supported

Wacom MobileStudio ProDTH-W1320, W1321, W1620, W1621Supported

Wacom Cintiq ProDTH-1320, 1620, DTK-2420, DTH-2420, 3220Supported

Wacom Cintiq Pro 16DTH167Supported

Wacom Cintiq 16DTK-1660, 1661Supported

Wacom Cintiq 22DTK-2260, 2261Supported

Wacom Intuos ProPTH-460, 660, 860Supported

One by WacomCTL-471, 472, 671, 672Supported

IntuosCTL and CTH-480, 490, 680, 690Supported

Intuos 4 XLPTK-1240Supported

Intuos 5PTH and PTK-450, 650, 850Not SupportedSupport ended in 2022
Intuos ProPTH-451, 651, 851Supported

Wacom IntuosCTL-4100, 4100WL, 6100, 6100WLSupported

Cintiq 13HDDTK and DTH-1300Supported

Cintiq 22HDDTK and DTH-2200Supported

Cintiq 24HDDTK and DTH-2400Supported

Cintiq 27QHDDTK and DTH-2700Supported

Cintiq CompanionDTH-W1300Supported

Cintiq Companion 2DTH-W1310Supported

Cintiq Companion HybridDTH-A1300Supported

Wacom Cintiq Pro EngineDPM-W1000Supported

Other manufacturer's tablets
Not supported


Mobile Phones

NameModel(s)StatusNotes

Study From Home

Nokia 3.4
Supported

Other manufacturer's phones
Not supported

VR Equipment

NameModel(s)StatusNotes

Study From HomeOnline Students

Oculus Rift
SupportedSupported in VR room onlyNo
Oculus Quest
SupportedSupported in VR room onlyNo
HTC Vive
SupportedSupported in VR room onlyNo
Oculus Guest 2
SupportedAvailable for loan from Reception and software/driver available for self-install from Software Centre.
Other manufacturer's VR equipment
Not supported

Keyboards & Mice

  • Default supplied keyboard & mouse as supplied in classrooms supported only.

Audio Equipment

NameModel(s)StatusNotes

Study From Home

3.5mm Headphones & Earphones
SupportedStudents supplied headphones & earphones supported
USB Headphones *
Supported

Students supplied headphones & earphones supported.

* Note with Razer: We've had multiple reports of Razer headphones being problematic.


Bluetooth / Wireless Headphones
Not supported




UI Tab
titleSupported Services


Service NameService ClassNotesAvailable To
CanvasWeb Services
All students, excluding Holiday Course Students
FigmaWeb ServicesStudents & Trainers will need to create a free account to use web service under: https://www.figma.com/ then apply for a free education license https://www.figma.com/education/applyAll students
Office 365Web ServicesAlso includes at home rights for students to install Microsoft Office applications on 5 personal devicesAll students, excluding Holiday & Beginner Courses
PerforceServerPermissions and student groups managed by Programming facultyAll on-campus students
RenderfarmServer

Supports:

  • RenderMan Rendering Engine
  • 1080p Maximum Resolution
Year 2 VFX on-campus students
Classes DrivesServer
All students, excluding Beginner Courses
Virtual Classes (Zoom)Web ServicesAvailableAll Canvas courses
IT Service DeskSupport Services
  • Support for Online students is best effort limited support for their personal computer
All students
YouTubeWeb Services
All students
VimeoWeb Services
  • Service managed by the Heads of Faculty
All students
Unity & Unreal Multiplayer and Networking Firewall ServiceNetwork Services
  • Permits incoming traffic on TCP/UDP 7777 for & 15000 for all Student PCs to allow Unreal and Unity hosting servers for multiplayer use
All Studentsstudents
Oculus & Unity VR via Link CableSoftware Services

Click here for instructions on how to self-install the Oculus software.

Self-install by all Students and Staff on Australian Classroom PCs
Machinations.ioWeb Services
All students
HacknPlanWeb Services
  • User accounts are manually created by the IT Service Desk. Contact it@aie.edu.au if you do not already have an account.
All Design (Diploma, Advanced Diploma & Degree) students