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Select Done.

Set SMS Authentication to send codes to your mobile device.

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Ensure the following fields are filled out:

  1. Authentication Phone

  2. Australia (+61)

  3. Your mobile number*
    *make sure you drop the first 0 (eg if your mobile is 0410 100 100, you would enter 410 100 100)

  4. Method: "Send me a code by text message"

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Now that MFA is enabled, you will be prompted to enter a SMS code every time you access Microsoft 365 from a new device, or periodically with a trusted device.

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If you have enabled MFA and change your mobile number, please advise IT so they can reset your linked Multi-Factor Authentication devices.

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This Article goes through the steps of setting up The Microsoft Multi-factor Factor Authentication (MFA) for Microsoft 365.

Multi-factor Authentication adds additional authentication methods when logging into Microsoft 365. Having additional authentication methods adds extra security by preventing would-be attackers accessing your account, even if they have gained your login credentials.

The below guide will show you how to setup Microsoft Authenticator App and SMS Authentication to your account. We recommended to setup Microsoft Authenticator App as your primary method as this is the most user friendly method and use SMS authentication as your secondary (backup) method.

Set up the Microsoft Authenticator app to send notifications

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On the Additional security verification page, select Mobile app from the Step 1: How should we contact you area.

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Open the Microsoft Authenticator app, select Add account from the Customize and control icon in the upper-right, and then select Work or school account.

Note: If you receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step. If you don't allow the camera, you can still set up the authenticator app as described in Manually add an account to the app.

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Use your device's camera to scan the QR code from the Configure mobile app screen on your computer, and then choose Next.

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On your mobile device, select Approve.

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On your computer, add your mobile device phone number to the Step 3: In case you lose access to the mobile app area, and then select Next. Microsoft recommends adding your mobile device phone number to act as a backup if you're unable to access or use the mobile app for any reason.

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Note: For information about how to use the app password with your older apps, see Manage app passwords. You only need to use app passwords if you're continuing to use older apps that don't support two-factor verification.

app is downloadable on both Android and iPhone devices from their respective app stores.

It is essential for securing your sign-ins to Office/Microsoft applications, websites, and aXcelerate.

Once this has been setup it will not need to be setup again unless you change your device.

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titleHow To Setup Microsoft MFA:

How To Setup Microsoft MFA:

You may be prompted to input your email and password when you try to access Microsoft products/websites or aXcelerate.

Following that, a message may appear, instructing you to download the app onto your mobile device.


  1. Visit your device's app store (Google Play for Android or the App Store for iPhone).
  2. Search for "Microsoft Authenticator" and download the app.
  3. Install the app on your device.
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  4. Once you've downloaded and installed the app on your device, proceed to add your work account to the application.
  5. Tap the "+" or "Add Account" button within the app.
  6. Select the type of account you want to add (e.g., Work or School Account).
  7. You'll have the option to add the account either through a QR code or by signing in.
    • We recommend using the QR code method, as you can scan the on-screen QR code with the Authenticator.
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aXcelerate:

Upon logging into aXcelerate, you will encounter a prompt on the screen requesting an MFA code.


  1. Open your Authenticator app.
  2. Select your aXcelerate account section.
  3. You will find a 6-digit one-time password code generated by the app.
  4. To Access the 6-digit code open the app press on the aXcelerate account linked to the app
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  5. Enter this code to complete the multi-factor authentication process.
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Microsoft Office:

When accessing a Microsoft website, or application, you may be prmompted to use your Authenticatior.


  1. Your Authenticatior Device will recieve a notification,
    1. If it doesn't open the Authenticator App.

  2. Select the Notification or open the Authenticatior App and Input the number that it shows.
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