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This article will show how to add a shared mailbox to either the outlook app or browser version.

Multiexcerpt
MultiExcerptNameAdding Shared Mailbox


UI Tabs
Outlook app:
  • More Settings
  • Advanced
    • Select Add
    Image Removed


    UI Tab
    titleOutlook App Classic
    1. Open the outlook app
  • Select File
  • Account settings > Account settings
    • Select Change
    Image Removed
    1. Check the side panel you will see the new shared mailbox underneath your main email


    UI Tab
    titleWeb Outlook
    1. Open outlook in web browsing app
    2. Right click on the folders tab
    3. Select Add shared folder or mailbox
    4. Type in the
    shared
    1. mailbox
    address > press OkSelect Next > Finish Close
    1. > select add


    UI Tab
    titleNew Outlook
    1. Right click on your email account 
    2. Choose Shared mailbox
    3. In the dialog box type in the shared email account. click add
      Image Added