This article will show how to add a shared mailbox to either the outlook app or browser version.
- Open the outlook app
- Check the side panel you will see the new shared mailbox underneath your main email
- Open outlook in web browsing app
- Right click on the folders tab
- Select Add shared folder or mailbox
- Type in the mailbox > select add
- Right click on your email accountÂ
- Choose Shared mailbox
- In the dialog box type in the shared email account. click add