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Warning

title	SOE Currently In Testing

Known issues:

The desktop and login wallpapers are temporary, we are waiting on marketing to produce updated version
Missing software:
- DoomBuilder (Installation failure - no longer supported)
- 3DE Lens Distortion Kit (Still pending packaging & testing)
- Pixelfudger (Still pending packaging & testing)
- ManicTime (Still pending packaging & testing)
- PlayMaker (Still pending packaging & testing)
- Kit Scenarist (Still pending packaging & testing)
PCs are sleeping/and or hibernating - we are resolving this
See below in the "Software Versions & Deployment Statuses" table for software specific known issues.

Warning

title	3D Equalizer - License issue

Known issue:

3DE4 R6 doesn't remember the Client ID when checking in with the server, prompting users for a username and password, until resolved please enter the details manually (this should only be needed once per user, per machine)

3DE ID: software@aie.edu.au
Password: nine-vprD4

The vendor has been contacted and are working with IT to develop a resolution

Tip

title	Adobe Licensing Update

Adobe Applications such as Photoshop is licensed for Diploma/Adv. Diploma Art, Game Art, Design and VFX Students only. Beginning on January 5th, 2022 all Students have now been moved to new Adobe licensing method.

Student login using their student email address and select "Company or School Account" to Adobe applications on all AIE classroom, loan PCs and home PCs.

Extra Perk: This account also licenses you to install Adobe applications onto 3 personal devices, such as your home PC.
Faculty Note: Faculty login using the "Personal Account" option.

Loan Equipment Requests

Would you like to request loan equipment? Please complete this form to request hardware:

Button Hyperlink

icon	share
title	Student Loan Equipment Form
type	standard
url	https://ncv.microsoft.com/7J1oC34Col
target	true

Once the form is submitted, campus administration staff will process the request.

Software Versions & Deployment Statuses

Below is exclusive list of all software and peripherals supported on AIE classroom PCs, anything not listed is not supported.

UI Tabs

UI Tab

title	Software Overview

Base Operating System: Microsoft Windows 10, Build 21H2

Major Software:

Name	Version	Status	Notes
Visual Studio	2022 (17.02)	OK	Deployed successfully after imaging.
Unreal Engine	4.27.2	OK
Photoshop	2022 (23.0.2.101)	OK	Licensed for select students only.
Premier Pro	2022 (22.0.0.169)	OK	Licensed for select students only.
Unity	2020.3.5f1 LTS	OK
Maya	2022.2	OK
Zbrush	2022 FL	OK
VirtualBox	6.1.30-148432	OK
RenderMan	24.2	OK
Deadline	10.1.20.3	OK
DaVinci Resolve	17.4.1	OK
Visual Studio Code	1.58.2	OK
Audacity	3.0.2	OK
Krita	4.4.5	OK
Git for Windows	2.34.1	OK
3DF Zephyr	5.014	OK
XP-Pen Drivers	1.6.4	OK
Wacom Tablet Drivers	6.3.44-3	OK
.Net SDK & Runtime	SDK: 3.1.415 Runtime: 3.1.21	OK
3DEqualizer	4R6	OK
3D Coat	4.9.15	OK
Marmoset Toolbag	4.01	OK
Cryptomatte			(Now included within Nuke)
GitKraken (Enterprise)	8.1.0	OK
Houdini	18.5.408	OK
Katana	5.0v1	OK
Mari	5.0v1	OK
Nuke	13.1v1	OK
Perforce Helix Visual Client	2021.2.2138880	OK	Server upgrades successful and software rolled out.
Mari Extension Pack	5 R5	OK
PTGui	10.0.15	OK
PureRef	1.11.1	OK
Wrap	2020.10.1	OK
Storyboarder	3.0	OK
Stencyl	4.0.4	OK
Marvelous Designer	10	OK
SourceTree (Enterprise)	3.4.7	OK
Word, PowerPoint, Excel, Teams	(Latest)	OK
RenderDoc	1.17	OK
TortoiseGit	2.12.0	OK
Twine	2.3.15	OK
Firefox (Enterprise)	95.0	OK
Google Chrome (Enterprise)	96.0.4664.45	OK
GoZ Plugin		OK
Substance Painter	2.5.3.1521	OK
Substance Designer	6.0.2.612	OK

Utility Supported Software:

Name	Version	Status
7-zip	19.00	OK
Notepad++	8.1.9.1	OK
Zoom Client for Meetings		OK
VLC Player	3.0.16	OK
Adobe Connect 11	2021.11.22	OK
Xvid Codec	1.3.7	OK
SpyderX Pro	5.6	OK
DJV	2.0.8	OK
WinDirStat	1.1.2	OK
OBS Studio	27.1.3	OK
Acrobat Reader	2021.007.20099	OK

UI Tab

title	Supported Peripherals

Graphics Tablets

The following graphic tablets are supported either via loan from reception (select models only) or by bringing your own device.

Name	Model(s)	Status
XP-Pen	(TO BE CONFIRMED)	Supported
Wacom One	DTC133	Supported
Wacom MobileStudio Pro	DTH-W1320, W1321, W1620, W1621	Supported
Wacom Cintiq Pro	DTH-1320, 1620, DTK-2420, DTH-2420, 3220	Supported
Wacom Cintiq Pro 16	DTH167	Supported
Wacom Cintiq 16	DTK-1660, 1661	Supported
Wacom Cintiq 22	DTK-2260, 2261	Supported
Wacom Intuos Pro	PTH-460, 660, 860	Supported
One by Wacom	CTL-471, 472, 671, 672	Supported
Intuos	CTL and CTH-480, 490, 680, 690	Supported
Intuos 4 XL	PTK-1240	Supported
Intuos 5	PTH and PTK-450, 650, 850	Supported
Intuos Pro	PTH-451, 651, 851	Supported
Wacom Intuos	CTL-4100, 4100WL, 6100, 6100WL	Supported
Cintiq 13HD	DTK and DTH-1300	Supported
Cintiq 22HD	DTK and DTH-2200	Supported
Cintiq 24HD	DTK and DTH-2400	Supported
Cintiq 27QHD	DTK and DTH-2700	Supported
Cintiq Companion	DTH-W1300	Supported
Cintiq Companion 2	DTH-W1310	Supported
Cintiq Companion Hybrid	DTH-A1300	Supported
Wacom Cintiq Pro Engine	DPM-W1000	Supported
Other manufacturer's tablets		Not supported

Mobile Phones

Name	Model(s)	Status	Notes	Study From Home
Nokia 3.4		Supported
Other manufacturer's phones		Not supported

VR Equipment

Name	Status	Notes
Oculus Rift	Supported	Supported in VR room only
Oculus Quest	Supported	Supported in VR room only
HTC Vive	Supported	Supported in VR room only
Other manufacturer's VR equipment	Not supported

Keyboards & Mice

Default supplied keyboard & mouse as supplied in classrooms supported only.

Audio Equipment

Name	Status	Notes
3.5mm Headphones & Earphones	Supported	Students supplied headphones & earphones supported
USB Headphones *	Supported	Students supplied headphones & earphones supported. * Note with Razer: We've had multiple reports of Razer headphones being problematic.

Bluetooth / Wireless Headphones	Not supported

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