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Protege GX is used to manage security access, User access has limitations and majority of requests will need to go through IT or Property.

To gain access to Protege GX a EAF is required to be submitted.

Alterations and changes to Doors are managed by IT and Property.

  • IT for Staff Accessed spaces including most of the CTP
  • Property for Tennant related spaces including workshops.


Access changes fit into one of the three paths::

  • Calendar Actions are used for tempoary changes to security building access for things such as Open Day, Pizza and Pixels, and other variouse Events.
    • They overwrite Day to Day Schedules.
    • Since Calendar Actions overwrite the Day to Day Schedules you will need to keep the existing Schedule in mind for the start and end times.
    • Event Organisers will still need to contact security in regards to Alarms and After Hours Access.


  • Day to Day Schedules are used for the general security schedules.


  • Holiday Groups are only used for State and National Holidays, this should ideally be checked and updated Yearly.
    • They overwrite Day to Day Schedules and Calendar Actions.


  1. For Extended hours, Compare existing schedules first:
    1. Sites > Schedules
    2. Locate the Controller and check the Active Hours Periods for the scheduled day.
    3. Make a note of it since you will need to use those times with the additonal wanted hours from the request.


  2. Setup the Calendar Action:
    1.  Sites  >  Calendar Actions
    2. Confirm a Calendar Action hasn't been setup for the same event.
    3. New Appointment:
      • Description: Use the following Format: "Site - Event Name - Ticket"
        1. I.E "CBR - Open Day - AIE-11111"

      • Record Group: The Campus Site (doesn't need to be 100% accurate)
      • Do NOT Tick "All Day Event"
      • Start Time: Set to Starting Day and Start Time
      • End Time: Set to the Last Day and End Time
        Note: Based on start and end times for different doors etc you may need to make multiple Appointments.

      • List of Devices:
        1. Click Add
          • Tick the Required Doors
          • Ok

        2. Set the doors to be "Unlock Latched"
        • Click on Recurrence
          • Fill out Start Time
          • Fill out End Time
            • Duration: Make sure the amount of hours are set to the correct time if it did not automatically
        • Recurrence Pattern
          •  This field shows how often the activity recurs.
        • Range of Recurrence
          • This field makes sure how long the recurrence repeats for. 
      • Save & Close.

Please Contact:

Please Contact:

Using the Context Menu within Protege GX you can apply a series of Override options.

Some things to take note of:

  • Context Menu commands will affect only the Selected Door.
  • You can have Multiple Doors setup with an Override but you will have to perform them one at a time.
  • Selecting Multiple Doors at once will only affect the first Selected Door.


Accessing the Context Menu:

  1. In Protege GX,
  2. Navigate to Programming > Doors.
  3. Left Click a Door.
    Note: Selecting Multiple Doors will only affect the first Selected Door.

  4. Right Click to bring up the Context Menu.
  5. See below for what the options entail.


What do these Commands do?:

Door Control:

  • Lock - Locks the Door.
  • Unlock - Temporarily Unlocks the Door.
  • Unlock Latched - Unlocks the Door until it is Locked by another Command, Schedule or other process.

Door Lockdown:
Lockdown options act as an Override State, it forces the Door into a Locked state, some options allow or deny users to use their access to still enter or exit.
"Clear" can be used to remove the Lockdown.

  • Allow Entry - The Door will be Locked and Access will be Allowed by Users who Enter.
  • Allow Exit - The Door will be Locked and Access will be Allowed by Users who Exit.
  • Allow Entry + Exit - The Door will be Locked and Access will be Allowed by all Users in both directions.
  • Deny Entry + Exit - The Door will be Locked and Access will be Denied by all Users in both directions.
  • Clear - Removes the Lockdown State.

View Recent Events:

  • View Recent Events - Shows Recent Events for the selected Door.

If you have access to your account still you can easily change the password.

If you don't have access to your account please Contact IT and we will assist you.


  1. Login to Protege GX:
    • Change Password
      or
    • From the Global > Home Page > Change Password

Please Contact IT and we will assist you.