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aXcelerate has support for student preferred name changes, with the student's preferred name updated in:

  • Active Directory (Computer network login)
  • Azure Active Directory, and all connected services including:
    • Microsoft Office 365
    • Microsoft Teams
  • Canvas
  • Virtual Classes (Zoom)
  • IT Service Desk (JIRA)

Step-by-step guide:

  1. Find the contact record within aXcelerate.
  2. Within Update Contact add in a "Preferred Name":
  1. Update Freedom with the Preferred name as normal
  2. Submit a request with IT and we will update the rest of the systems


This will update it for the following systems:

  • Active Directory (Computer network login)
  • Azure Active Directory, and all connected services including:
    • Microsoft Office 365
    • Microsoft Teams
  • Canvas
  • Virtual Classes (Zoom)
  • IT Service Desk (JIRA)
  1. Update Orbund with the Preferred name as normal
  2. Submit a request with IT and we will update the rest of the systems


This will update it for the following systems:

  • Active Directory (Computer network login)
  • Azure Active Directory, and all connected services including:
    • Microsoft Office 365
    • Microsoft Teams
  • Canvas
  • Virtual Classes (Zoom)
  • IT Service Desk (JIRA)