Phishing is a popular form of cybercrime because of how effective it is. Cybercriminals will regularly send targeted emails and SMS/text messages to individuals to attempt to get people to give out personal or confidential information, including credit card information, username and passwords or other sensitive information.

The best defence is awareness and knowing what to look for.

Phishing attacks are common and routine - it's OK to err on the side of caution, and question the legitimacy of any email sent to you. If in doubt, call the person who sent you the email to validate it's authenticity, or contact the IT Service Desk.

Some methods to recognise phishing emails

How to report a phishing email

Do not forward suspicious or suspected phishing emails to other staff, by doing so - you are spreading the phishing attack and giving legitimacy to the original email leading to staff feeling safe to click links.

  1. Within Microsoft Outlook, select the suspicious message.
  2. From the ribbon, choose Report message and then select Phishing.

This is the fastest way to report it and remove the message from your Inbox, and it will help Microsoft improve their filters so that you or other staff will receive fewer of these attacks in the future. 

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