aXcelerate has support for student preferred name changes, with the student's preferred name updated in:
- Active Directory (Computer network login)
- Azure Active Directory, and all connected services including:
- Microsoft Office 365
- Microsoft Teams
- Canvas
- Virtual Classes (Zoom)
- IT Service Desk (JIRA)
Step-by-step guide
Add the steps involved:
- Find the contact record within aXcelerate
- Within Update Contact add in a "Preferred Name":

- The synchronization will then happen every day at 10am. A successful synchronization will add the following 'Enrolment System Notifications' to the Contact's Notes:

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