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- Assist with installation problems and;
- Assist with diagnosing issues with the Slave’s process not starting or shutting down as designed and;
- Point VFX teachers towards the Renderfarm documentation and;
- Advise Corporate IT engineering of any problems identified, what work arounds were used and;
- Assist the VFX Teachers (and Students) by pointing them towards log files for the teacher to investigate the problems, but not necessarily be able to assist beyond that as they are not subject matter experts on Maya, Renderman and VFX workflows and;
- Ensure documentation is kept up to date.
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