Issue #1 - Students with Loan PCs unable to Install Updated VPN

Configurations AIE-71880

Students with loan PCs will be unable to install their updated VPN configuration profiles. We are investigating the issue and working on a solution.

Issue #2 - Staff/Students Need to Redownload & Install VPN Configurations - AIE-

71839

Please note, due to a 3rd Party certificate supplied to us by our networking vendor that AIE does not control expiring on May 30th, 2020. Staff and students will not be able to connect to the VPN until they re-download and install their VPN configuration which now contains an updated and valid certificate.

Steps to resolve:

• Login to the appropriate VPN User Portal
  • https://sea.vpn.aie.edu/ - Seattle Staff/Students
  • https://lft.vpn.aie.edu/ - Lafayette Staff/Students
  • https://aus.vpn.aie.edu/  - Australian Staff/Students
• Click the "Download configuration for Windows"
  
• Install the download
• Connect to the VPN like normal.