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As a result of the COVID-19 pandemic, The Academy of Interactive Entertainment (AIE) IT has setup online/virtual based classrooms, access to licensed software and downloads (via VPN connectivity). Plus access to the Classes and Resources drives that you normally access on-campus – all from the comfort of your home.
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| link | Study+from+Home+Program#StudyfromHomeProgram-VirtualClasses |
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| Virtual Classes Overview
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| VPN Overview & Details
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| link | Contact IT Service Desk |
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| Contact IT Service Desk for Support
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| Software Downloads & Licensing
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| PC & Equipment Loan Program
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Virtual Classes
To attend a Virtual Class, you’ll need a headset (preferably with a microphone).
- Login to https://aie.instructure.com with your AIE student username and password (e.g. s197999)
- Navigate to your course and click “Virtual Classes” in the menu
- From this page you will be able to “Join” any scheduled classes created by your Teacher.
Required Software
Microsoft Teams is the official communication tool between teachers and students. You can use either the web-based client or preferably download the desktop application.
- Login to https://teams.microsoft.com with your AIE student e-mail address and password (e.g. s197999@students.aie.edu for USA students or @s197999@students.aie.edu.au for Australian students)
- Either use the web-client or download the desktop application (bottom left corner).
Virtual Private Network (VPN) Connectivity & Accessing Campus Servers
A Virtual Private Network (VPN) allows students to securely connect to the AIE network to access file servers, floating licensing servers for licensing software.
For specific information on how to connect, please select the location you are enrolled at.
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| - Login to https://sea.vpn.aie.edu with your AIE student username and password
- Click “Download client and configuration for Windows”
- Once downloaded, install the software to your computer
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| - Login to https://lft.vpn.aie.edu with your AIE student username and password
- Click “Download client and configuration for Windows”
- Once downloaded, install the software to your computer
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| - Login to https://aus.vpn.aie.edu with your AIE student username and password
- Click “Download client and configuration for Windows”
- Once downloaded, install the software to your computer
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Accessing Classes & Reference Drives from a Personal PC
To access your Classes and References drives, you’ll need to manually connect to our file shares whilst connected to our VPN.
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| title | Seattle Campus Servers |
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| - First, ensure you are connected to the VPN.
- Open Windows Explorer and enter the share you wish to access:
- \\seafs1\Classes - To access your Classes drive
- \\seafs1\Reference - To access your Reference drive
- \\seafs1\ - To access any other shares you have access to
- You may also map these shares to a drive letter by clicking “Map A Network Drive” from Windows Explorer.
 - Then selecting a Drive letter and entering in one of the above locations as the Folder. For example to replicate our Z:\Classes drive you would enter.
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| title | Lafayette Campus Servers |
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| - First, ensure you are connected to the VPN.
- Open Windows Explorer and enter the share you wish to access:
- \\laffs1\Classes - To access your Classes drive
- \\laffs1\Reference - To access your Reference drive
- \\laffs1\ - To access any other shares you have access to
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| title | Australian Campus Servers |
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| | TBC |
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Software Downloads
Accessing Software Downloads from a Personal PC
For details on how to access required software:
- Login to https://aie.instucture.com/
- Navigate to the ”!Welcome to AIE - USA Campuses” course.
- Click “Software Downloads” and review the information on the page.
PC & Equipment Loan Program
For students wishing to request loan hardware, please speak with your Head of School who can process your request for equipment to be made available on a loan basis.
Obtaining Help & Support
To obtain support, please contact IT via the Service Desk.
