Service Overview
Service Details
- 30/August/2018 - Updated ADPRG105 in ICT50215
- 24/May/2018 - Added ADPRG103, ADPRG104, ADPRG105, ADPRG106 in ICT50215
Dependancies
This service relies on:
- Node.JS
- Google G Suite
- Active Directory
- Canvas
Reverse Dependancies
Software that relies on this software being available:
Support Strategy
There is currently no Support Strategy in place.
Service Level Agreement
Applicable Service Level Agreements
- For support and service requests refer to Service Desk Service Level Agreement
Changes
| Jira |
|---|
| server | JIRA |
|---|
| columns | key,summary,type,created,updated,assignee,reporter,priority,status,resolution,change justification |
|---|
| maximumIssues | 20 |
|---|
| jqlQuery | project = ITCM and type = "Request for Change" and summary ~ "Deadline" ORDER BY created |
|---|
| serverId | 0cbb1995-30c3-30f2-bd67-0d49e389f76a |
|---|
|
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