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This is currently processed manually after notifying IT by disabling the user's Active Directory account.
A problem or procedure is not listed here
Please ticket the problem/question and refer to the following categories in order to process the request correctly.
ContentÂ
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problems
Example: "Lock" icons/images displaying within pages when viewed by students
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- The HOF has answered the question to the reporter directly OR;
- The HOF has provided YOU the answer, which you relay back to the reporter
Problem
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with Canvas functionality
Escalate these issues regarding Canvas functionality to L3.
Access
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problems
Example: Student or staff member does not have access to Canvas.
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