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Try using both the desktop and web-client for zoom. If you were only using Zoom through a browser the Desktop client can be downloaded from here: https://support.zoom.us/hc/en-us/articles/4415294177549-Downloading-the-Zoom-desktop-client-and-mobile-app#h_01FNVWMCWV1Y2E3ZPSCQYFS2FHdownload
